Returns policy

Please contact us with your return requests.

Almost all products can be returned providing they are in their original condition and packaging. Nappies must be unopened.  

Services cannot be returned, though please contact us if you encounter a problem as we have a commitment to working with service providers who provide the best for the families we support.


How long do I have to returned items by?
Please return within 30 days of the purchase date

Where can I return items to?
You are responsible for return postage unless stated otherwise.  Once you have contacted us, a return address will be provided. Postage is not refundable.